FAQs
How do I move my website to theProduct? (We help!)
We Do It For You!
And in a lot of situations, we’ll even do it for free.
We move your files, your website, DNS records, and your online interests over to Hosting theProduct at no cost to you. As long as your current hosting allows for the shifting of your online assets into ours, we can move your online assets over to Hosting theProduct without concern. We’ll take care of everything, giving you one less thing to worry about.
With anything that is free, there are some limits, of course. Migrating custom hosting solutions (such as dedicated servers) is a significantly more involved process for the very small number of people this applies to – we’re sure you’re already well aware, but we can work with you to work out a migration strategy and advise of any costs involved.
All WordPress. All Business.
All tuned for maximum performance, reliability and security… and All in Australia!
How do I get it?
The other main consideration is dependent on the hosting provider that you’re with. Most hosting providers are set up using “cPanel”, and migrating from here is normally quite a straightforward affair – but some hosting providers either do not allow a website to be migrated or they make it a significant uphill battle.
These are worked out on a case by case basis, but we’re here to help and we hate to see people get shafted by shonky hosting providers, so we’ll always do what we can. In situations where there does need to be some associated costs, we’ll discuss these with you in advance and get your approval before we continue.
Make Things Easier
Sadly though, some data cannot always be migrated. Depending on the setup, it may not be possible to migrate old emails between servers (we could insert an army of asterisks here – but suffice to say… it’s complicated). This is one of the many reasons we strongly recommend businesses consider Office 365 for Business to manage their emails (and we can help you with this), as it is vastly superior to traditional POP/IMAP.
There are some costs associated with the setup and migration of this service (although we include it for free on some of our managed hosting packages), but it’s well worth the security, reliability, and robust features it brings (it also means you’ll likely never need to migrate your emails again – regardless of who your website host is).
Get Proof
We know it can be hard to find the right person to trust with your business, so we thought we’d let our clients speak for us. Check out what they have to say, and then feel free to get in touch to start your journey with us.
I've no hesitation in recommending Adam and the team at theProduct. Quality work, professional, innovative and amazing customer service.
Container Domes Australiacontainerdomes.com.au 
We rate theProduct highly. Adam is very honest and bends over backwards to fix and help sort out any issues we have.
Space Holiday Apartmentsspaceholidayapartments.com.au 
theProduct was recommended and quickly got us running efficiently with new emails and gave us recommendations for our webpage etc. with minimal fuss and so quick. Since signing up, I've been able to send an email with a query and bingo, fixed in no time. It's comforting to know that theProduct has our back!
Vast Constructionsvastconstructions.com.au 
Adam is brilliant. He knows what he is talking about and gives honest advice and builds websites that not only look great but actually work. He also provides a lot of additional advice to provide a total online solution.
Spire Lawspirelaw.com.au 
I could not recommend Adam and the gang more. I have been using them for over 10 years now. They have never missed a beat and their rates have remained very competitive this whole time. There knowledge and skill level is second to none.
AFM Accountantsafmaccountants.com.au 
The team at theProduct have been a great help putting us on track, identifying areas, where our digital marketing has come up short and been, proactive in implementing solutions. Thanks!
Redeemer Coast Churchredeemercoast.church 
I really appreciate Adam's help and advice with web hosting and his consultation on our website improvements. He also helped solve a major problem we had with our newsletter which now is reaching most of our customers where before it was only reaching a handful.
Sunshine Antenna Servicesunshineantenna.com.au 
The most professional and knowledgeable team on the Coast. If I moved to the other side of Australia I would still engage them to help! I've had businesses for 15 years and have worked with several companies who promised the earth but delivered a tiny piece of their promises. Not these guys. they didn't promise the earth but they delivered the stars. Totally recommended.
Jo Millerjomiller.com.au 
Want more than just hosting? Good call.
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The cost of maintaining your own website can quickly spiral. We help you get your costs and your code under control.
